The terms, in plain English first

What Packwide is responsible for, what it is not, and what happens to your data. The formal wording follows each summary.

A colourful family of ecommerce packaging arranged as a cluster

Terms

  • Packwide never buys, holds, warehouses or resells packaging
  • Packaging is sold by the manufacturer to the business, at the manufacturer’s wholesale price
  • Packwide adds no markup and takes no commission on packaging
  • Manufacturers on the platform agree to wholesale pricing with no minimum order quantity
  • Manufacturers ship directly to the business and invoice them directly
  • Packwide’s only charge is a monthly platform fee to each side: £50 per connected store for businesses, £100 flat for manufacturers, both excluding VAT
  • Delivery is confirmed independently by both parties; disputes go to review rather than automatic resolution

Privacy

  • Connecting a sales platform grants Packwide read access to order counts and dates only
  • Packwide does not read your customers’ personal details
  • Packwide never writes anything back to your shop
  • Platform credentials are encrypted before they are stored, and are never displayed again after saving
  • Account data is used to operate the service, not sold or shared for marketing

Cookies

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